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Terms and Conditions That Govern Your 711tk Account

Before you deposit via bKash, Nagad, or Rocket and start exploring the lobby, these terms set out exactly what we expect from you and what you can expect from us.

Account eligibility by local lawbKash, Nagad, Rocket deposit rulesFair-use and account conductWithdrawal verification stepsJurisdiction-dependent access
711tk Terms and Conditions That Govern Your 711tk Account
REACH US DIRECTLY

How to Contact Us About These Terms

If a clause in these terms is unclear, or you need to raise a dispute about a transaction or account action, our support team is the right place to start. Reach out through the channel that suits you — we respond to terms and policy queries in the same queue as account and payment issues.

Team online

Live Chat

Open the live chat widget from any page on 711tk to ask about a specific clause, an account decision, or a payment dispute. Responses are handled in order of queue.

Email Support

Send a detailed message to our support address for written confirmation of any terms-related ruling. Include your account ID and the relevant transaction reference for faster handling.

Wallet Dispute Form

For bKash, Nagad, or Rocket transaction disputes, use the in-account dispute form. Attach your mobile wallet confirmation number so our team can match the transfer record.

HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights Under These Terms

Your account data, wallet history, and betting records are held in line with the data-handling commitments set out here. We do not share your bKash, Nagad, or Rocket transaction details with third parties outside the scope of payment processing and fraud prevention. You have the right to request a summary of your account activity at any time through live chat or email.

Account Data Retention

We keep your account and transaction records for as long as your account is active and for a defined period after closure — in line with applicable legal retention obligations in your eligible region.

Payment Security

All bKash, Nagad, and Rocket transfers are matched against your registered mobile number. We flag mismatches before crediting your account wallet to prevent unauthorised fund movement.

Account Access Controls

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can lock the account within minutes of your request.

Requesting Changes or Closure

To update your registered details or request account closure, reach us via live chat or email with your account ID. Wallet balances must be withdrawn before closure is finalised.

Common Questions About These Terms and Conditions

These are the questions we hear most often about how the terms work in practice — covering your account, payments via bKash, Nagad, and Rocket, and what happens when a dispute arises.

Access and eligibility depend on your local law and the region you are in. These terms apply uniformly to all accounts, but whether you can legally use this platform is governed by your local regulations.

Use the wallet dispute form in your account and include your bKash confirmation number and the exact amount sent. Our team matches the transfer record and resolves credits that did not clear automatically.

We notify you through your registered contact before any material change takes effect. Minor clarifications may be updated without prior notice, but changes that affect your rights or wallet conditions always come with advance notice.

Creating multiple accounts, using another person's Nagad or Rocket wallet to fund your account, or attempting to manipulate bet outcomes are all considered breaches. Accounts involved in these activities are subject to review and suspension.

We retain records for the period required by applicable legal obligations in your eligible region. After that retention period ends, personal data is deleted or anonymised in line with our data-handling commitments.

Contact us via live chat or email with your account ID and a clear description of the decision you are disputing. Disputes must be raised within the timeframe stated in the relevant section of these terms to be considered.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.